Dispatcher Assistant/Updater, USA trucking company at Frontline Express — NeverHard

Engagement type: Independent contractor services agreement — this is not employment Location: Remote Coverage window: Monday-Friday, 7:30 AM — 5:00 PM EST (New York City Time) Compensation: Per driver covered, paid monthly + bonuses for load bookings We are looking for track-and-trace support across its active freight. You will keep loads visible and on schedule — confirming driver status, monitoring ETAs, and keeping brokers and customers updated — working alongside the company’s dispatch function. You will operate as an independent business under a written contractor agreement. This is Dispatch Assistant/ Updater Position. at least 1 year of prior experience in US Trucking Industry is required. Could be in one of the positions: Updater Dispatcher Support/ After Hours 📋 Scope of services Track active loads from pickup through delivery Confirm driver status, location, and estimated times of arrival Communicate with drivers on pickup and delivery information, appointment times, and load details Provide status updates and check calls to brokers, customers, and receivers Update the TMS and broker tracking portals with current load status Flag late loads, service failures, and delays early enough to be resolved Identify potential detention, TONU, layover, and other accessorial situations and escalate them Collect and file transportation documentation — BOLs, PODs, rate confirmations Search load boards (DAT, Truckstop, and broker portals) and present suitable load options to the dispatch function when requested Assist with booking loads the company has approved — completing carrier packets, confirming pickup and delivery details, and processing rate confirmations Escalate breakdowns, accidents, and cargo issues immediately Prepare end-of-coverage handoff notes for the dispatch function 🌐 Language Fluent English (required) Fluent Russian (required) 💻 Contractor requirements You provide your own laptop/PC, high-speed internet, headset, and quiet working environment Registered as self-employed, sole proprietor, or business entity in your country of residence Responsible for your own taxes, social contributions, and local registrations Able to complete and sign IRS Form W-8BEN or W-8BEN-E Services performed from outside the United States 📩 To apply: Send your CV with the word «Tracking» at the top of your message. Applications without the keyword won’t be reviewed. Pay: $800-1600