Director, Social and Digital Media Marketing at WSP — NeverHard

Director, Social and Digital Media Marketing Canada Job Description What if you could redefine what’s possible? With us, you can. You want Purpose . Growth . Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world shapers. With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions. We are pathfinders and impact makers. We are Visioneers . We are WSP . The Opportunity The Global Director, Social & Digital Media Marketing is responsible for defining and leading WSP's global social and digital media marketing strategy, ensuring the right audiences are reached through the right social and digital media channels to deliver measurable brand, reputation, talent and commercial outcomes. This role will establish and lead a high-performing global Social & Digital Media Marketing team that delivers both global and regional activation. The position is accountable for digital paid media strategy, investment optimization, audience targeting, campaign amplification, social media governance, community engagement, and innovation across social and digital media marketing channels. A key priority is building an integrated global team and operating model that enables consistent execution, scalable best practices, and measurable impact across all regions while balancing global standards with local market needs. As an expert in digital media marketing, paid media performance and social media, this role will ensure WSP stays at the forefront of evolving trends, innovations and audience behaviours as well as share best practice and learnings within the MarComms community. Your Impact Global Social and Digital Media Marketing Strategy & Leadership Define and lead WSP's global social and digital media vision, strategy, roadmap and success measures. Develop channel strategies across LinkedIn, Google, YouTube, programmatic, paid social and other existing and emerging platforms. Recommend channel investment decisions and optimize media mix based on performance and business priorities. Partner with Marketing, Communications, MarTech and regional leadership teams to ensure alignment and integration. Paid Media & Performance Marketing Own the global paid media strategy, investment allocation and optimization. Develop audience targeting frameworks, segmentation strategies and campaign performance models. Lead paid activation across LinkedIn, Google Ads, YouTube, programmatic and other existing and emerging channels. Establish performance benchmarks, attribution models and ROI measurement frameworks along with MarComms partners. Partner closely with the MarTech and analytics teams to implement advanced reporting and insights. Ensure investments generate measurable brand and commercial outcomes. Social Media Community Engagement & Social Listening Lead the global social media editorial and content activation calendar across paid and organic channels. Establish and oversee social listening programs to monitor brand health, competitor activity, industry trends, emerging risks and opportunities. Build and nurture online communities across priority platforms, increasing engagement, advocacy and audience growth. Partner with Corporate Communications on issue escalation, reputation management and crisis response protocols. Identify themes of potential opportunity and risk for WSP. Establish and oversee community management standards, response guidelines and social governance frameworks. Build and lead a globally integrated Social & Digital Media Centre of Excellence. Establish scalable ways of working that support both global and regional execution. Develop resource planning, capability frameworks and workforce strategies. Create a high-performing culture focused on innovation, collaboration and accountability. Innovation, Governance & Best Practice Establish global governance, policies, frameworks and platform standards. Develop and lead social media and digital marketing training programs. Bring emerging trends and innovation to the MarComs community. Drive continuous improvement through experimentation, optimization and innovation. Lead agency selection and management where appropriate. Ensure social media activity reflects evolving audience behaviours, platform best practices and emerging trends. The skills that set you apart 10+ years experience in digital marketing, paid media and social media leadership preferably in B2B professional services. 5+ years leading global or multi-region teams. Proven experience building and scaling high-performing social and digital marketing functions. Deep expertise in paid media strategy and performance marketing. Strong understanding of audience targeting, attribution, analytics and conversion optimization. Experience working within complex matrixed global organizations. Why choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home. Proudly Canadian – we are a Top 100 Employer in Canada for 2026 A global community of brilliant minds – your next idea , mentor , or opportunity is always within reach. Limitless opportunities start here. Whether it’s across the country or around the globe, we’ll help you tailor your role to match your ambition —because your growth drives ours . Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. Compensation BC, AB, SK, NWT & NU: $159,300 – $211,000 MB & ON: $145,300 – $200,100 Atlantic Provinces & QC: $143,900 – $191,100 Disclosure : The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes. Make Your Mark with WSP Please Note: Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here . Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies. Full details here . #J-18808-Ljbffr