Director of Telecommunication at Harvard Partners Trusted IT Advisors — NeverHard
Director of Telecommunication at Harvard Partners Trusted IT Advisors in Allston, Suffolk County. Skills: CRM strategy, Leadership, Omnichannel Capabilities, Telecommunications. Apply on NeverHard.
Company
Harvard Partners Trusted IT Advisors
Location
Allston, Suffolk County
Type
full_time
Required skills:
CRM strategy
Leadership
Omnichannel Capabilities
Telecommunications
As the Director of Telecommunications, you will be responsible for the following: Responsibilities: Lead the development of a multi-year telecommunications and contact center strategy, aligning voice and omnichannel capabilities with the goals of both clinical care and health plan operations. Partner with senior leadership across Patient Access, Member Services, Care Management, and Pharmacy to define unified communication strategies that support member engagement and operational efficiency. Le…