Director of Housekeeping at FAIRMONT — NeverHard

Job Description We invite you to join the world of luxury hospitality atFairmontJasper Park Lodge,asour new Director of Housekeeping. Creating an engaging work environment for colleagues of Fairmont Jasper Park Lodge is as important as turning moments into memories for our guests. The Director of Housekeeping is an integral role within our hotel, overseeing the Laundry and Housekeeping operation by leading 80-150 colleagues who clean, maintain and cater to 446 guest rooms and public spaces spread out throughout 700 acres of the resort & golf course and manage our internal laundry facility catering to the resort and external contracts. The standards and values you model as the Director of Housekeeping will inspire your team and ensure our guests have a memorable experience. What you will be doing: Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Follow departmental policies, procedures and service standardsConsistently offering professional, engaging and friendly service. Ensuring the highest degree of cleanliness and maintenance in accordance with Fairmont Hotels & Resorts standards, policies and procedures. Creating an environment wherein continuous improvements are made in the areas of GOP, EES, VOG, and LQA Effectively and accurately managing payroll and departmental expenses of Housekeeping & Laundry Departments, within budgeted and forecasted guidelines. Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms and public areas. Actively engage with local laundry partners and consistently source new business opportunities Overseeing all recruitment processes, and developing departmental succession plans Effectively manage all colleagues relationships within the department Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering Ensuring high colleague engagement through recognition and removal of identified barriers Overseeing the Housekeeping & Laundry Management to maximize leadership synergy Liaising with all Hotel departments as required Actively participating as a member of hotel committees as required Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented Other duties as assigned