Director of Engineering at Manulife — NeverHard

As a Director of Engineering (Mobile), you will lead a high-performing team building mobile applications that help retirement customers manage their financial futures with confidence. You’ll shape the engineering strategy for mobile platforms across our US Retirement business, driving secure, reliable, and scalable solutions that impact thousands of users. This role offers the opportunity to influence enterprise-wide engineering practices, partner closely with Product and Design leaders, and deliver meaningful customer experiences at scale. Position Responsibilities: Lead and grow a team of engineers delivering React Native mobile applications and supporting services Define and evolve the mobile engineering strategy, architecture, and roadmap for US Retirement Partner with Product, UX, and Architecture teams to deliver intuitive, high-impact digital experiences Drive improvements in platform reliability, performance, and scalability across mobile and backend systems Lead security and vulnerability remediation initiatives, embedding secure development practices across teams Establish and promote best practices in code quality, testing, CI/CD, observability, and performance monitoring Champion engineering excellence through architecture reviews, code reviews, and continuous improvement Mentor and develop engineers and leaders, fostering an inclusive, collaborative, and high-performing culture Apply and promote Agile, DevOps, and automation practices to accelerate delivery and improve outcomes Stay current with the mobile ecosystem and evaluate emerging technologies for adoption Required Qualifications: Experience leading engineering teams delivering mobile or digital platforms at scale Strong understanding of modern JavaScript/TypeScript and mobile frameworks (e.g., React Native) Proven ability to define and drive engineering strategy, architecture, and delivery practices Experience collaborating with product, design, and business stakeholders to deliver customer value Strong understanding of system reliability, performance, and secure engineering practices Preferred Qualifications: Experience with React Native ecosystem (Expo, React Query, Tailwind/Uniwind) Familiarity with backend technologies such as NestJS, Fastify, or Redis Experience with Azure cloud services, including AKS (Azure Kubernetes Service) Experience with CI/CD pipelines (e.g., GitHub Actions) Familiarity with observability and APM tools (e.g., New Relic) Experience leading security or vulnerability remediation initiatives at scale Leadership Values: Build and grow inclusive, high-performing engineering teams through coaching and career development Foster a culture of accountability, collaboration, and continuous learning Balance speed, quality, and security when making technical decisions Communicate effectively with both technical and non-technical stakeholders Proactively identify risks, dependencies, and opportunities for improvement Promote a culture of psychological safety and innovation When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. If you are applying to this role in US, please note the salary range is $127,330 to $236,470 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance . The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $113,260.00 CAD - $210,340.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.