Director of Clinical Services at Stevenson Memorial Hospital — NeverHard

Job Summary & Requirements: Stevenson Memorial Hospital (SMH) is on an exciting transformational journey , with a major hospital redevelopment underway that will shape how care is delivered to our community for generations to come. This period of growth and renewal presents a unique opportunity to reimagine clinical services, strengthen interdisciplinary collaboration, enhance patient and staff experiences, and build systems that support high-quality, sustainable care. Reporting to the Vice President and Chief Nursing Executive, the Director of Clinical Services provides strategic and operational leadership for a diverse clinical portfolio that includes Emergency, Perioperative Services, Pharmacy, Ambulatory Care, and Mental Health Programs. This role is integral to advancing high-quality, safe, and patient-centered care across the hospital ensuring clinical operations, workforce planning, and care delivery models align with both current needs and the evolving future state of SMH. The Director of Clinical Services is accountable for enhancing interdisciplinary collaboration across the continuum of care and for creating the conditions that support excellence in professional practice, aligned with current Standards of Practice, legislative requirements, and organizational priorities. The Director contributes to service planning, implementation, and evaluation, ensuring achievement of organizational goals consistent with SMH’s vision, mission, and values. Success in this role requires a leader who excels in complex problem-solving, drives continuous quality improvement, and fosters a people-first culture that supports staff engagement, clinical excellence, and positive patient and family experiences in a community hospital setting. Key Responsibilities The Director of Clinical Services is accountable for the overall leadership, coordination, and performance of the assigned clinical programs, including but not limited to the following: Clinical & Operational Leadership Provide visionary, values-based leadership that supports high-quality, safe, and patient-centered care across Emergency, Perioperative, Pharmacy, Ambulatory Care, and Mental Health Programs. Plan, coordinate, and evaluate patient care services to ensure exceptional patient, family, and caregiver experiences. Support clinical decision-making by enabling evidence-informed practices and continuous professional practice advancement. Ensure quality, safety, risk management, and performance standards are met and sustained. Strategic Planning & System Integration Contribute to the development and implementation of clinical and operational strategies aligned with SMH’s Strategic Plan. Collaborate with internal leaders, credentialed staff leaders, and community partners to advance integrated, seamless care across the continuum. Work collaboratively with Ontario Health and external partners to support regional priorities and system-wide initiatives. People Leadership & Culture Promote a culture of patient and staff safety, psychological safety, and individual accountability. Lead, mentor, and develop high-performing interdisciplinary teams, fostering a culture of collaboration, accountability, respect, and professional growth. Provide clear direction and leadership for human resource management, including recruitment, performance management, labour relations, coaching, discipline, and staff development. Financial & Resource Management Maintain fiscal accountability for all financial and human resources within the portfolio, including development and management of the annual operating budget. Ensure effective utilization of resources through sound planning, forecasting, and performance monitoring. Lead multiple projects and initiatives related to operations, service delivery, and policy development. Governance & Collaboration Collaborate closely with the Executive Leadership Team, Physician Leaders, Directors, Managers, and interprofessional teams to ensure effective teamwork, achievement of program outcomes, and efficient use of resources. Support the implementation of program recommendations and achievement of targeted clinical, operational, and financial outcomes. Model professional leadership behaviors consistent with SMH’s mission and values. Education Master’s Degree in a health-related discipline or health administration preferred, or a Bachelor’s Degree in a related field combined with equivalent leadership experience. Regulated Health Professional (i.e. current CNO registration or equivalent); or other professional designation required. Experience Minimum of five (5) years of progressive leadership experience at the Manager or Director level, preferably within an acute care hospital; Emergency and/or Perioperative Service experience preferred. Strong knowledge of clinical, operational, and support systems within an acute care environment. Demonstrated experience in adult education, mentoring, leadership development, coaching, and change management. Leadership Certificate or equivalent education is considered an asset. Hours of Work Monday to Friday. Weekend work may be required as operational needs dictate. As a leader at SMH, participation in the leadership On-Call rotation, including evenings and weekends, is required. Our Values Models behaviour that is aligned with the values of Stevenson Memorial Hospital. Integrity - We adhere to the highest ethical principles Compassion - We respond to our patients’ needs with empathy Accountability - We are accountable to one another and to our community Respect - We embrace the diversity of our patients, staff and community Excellence - We support a culture of distinction Other: Stevenson Memorial Hospital is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace. Stevenson is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354 As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check. (or Criminal Record Check – dependent on role) All applications will be reviewed; However, only those selected for an interview will be contacted. Thank you for your interest!