Director, FX and Money Markets Operations Product Owner - COO Group at RBC — NeverHard

Job Description What is the opportunity? Royal Bank of Canada is seeking an experienced Director-level professional to serve as Product Owner for FX and Money Markets Operations. This strategic role leverages significant domain knowledge of FX markets, trading workflows, and post-trade processes to shape RBC's operations in this key business line. You will oversee the development and management of our client-facing FX platform, translate operational needs into technical solutions, and ensure regulatory and operational compliance. This position drives operational efficiency, automation, and settlement risk mitigation while collaborating with front-office stakeholders to ensure operational readiness for ongoing industry transformation and evolving regulatory environments. This is an exceptional opportunity to make a lasting impact on one of RBC's most critical business functions. What will you do? Drive a modern FX and Money Markets global operations platform and manage the product backlog; collaborate across teams to implement features supporting trade lifecycle, risk mitigation, and compliance Develop and implement efficient processes aligned with industry best practices and regulatory requirements; design solutions optimizing FX and Money Markets processing across multiple venues and asset types Establish and track key performance indicators and service level agreements for settlement volumes, cycle times, exception rates, and operational efficiency gains; conduct regular process reviews and root cause analysis of settlement failures Assess emerging technologies (AI, blockchain, real-time settlement capabilities) for potential adoption and support platform enhancements, system migration, and regulatory audits Collaborate with internal departments (front-office, middle-office risk, compliance) to streamline FX and Money Markets processes; serve as escalation point for complex problems and client inquiries Build and manage relationships with external infrastructure providers (CLS Net, DTCC, counterparties); deliver monthly and ad-hoc reporting on settlement metrics, operational risks, and regulatory compliance Stay updated on industry regulations and regulatory developments across all jurisdictions; ensure compliance with company policies and regulatory requirements related to settlements; manage regulatory examinations and audits Serve as subject matter expert on FX and Money Markets operations processes; advise front-office, risk, compliance, and technology teams; lead strategic projects such as FX Modernization readiness and settlement infrastructure upgrades. What do you need to succeed? Must-have: Minimum 10-15 years of progressive experience in capital markets operations, with substantive exposure to FX and Money Markets operations Proven track record leading operational transformation initiatives, including process redesign and change management Strong understanding of trade settlement, clearing mechanics, payments, regulatory frameworks (including post-trade regulatory regimes), and operational risk management across multiple jurisdictions Demonstrated experience navigating technology transitions and managing operational readiness for significant market infrastructure changes Exceptional leadership and communication skills with ability to collaborate effectively across large, diverse, matrixed teams; proven ability to translate complex operational matters for senior leadership and regulators. Nice-to-have: MBA or equivalent advanced degree in Finance, Business Administration, or related field FINRA Series 99 certification Prior experience in operational governance roles and exposure to regulatory examinations with demonstrated ability to manage remediation initiatives Experience with operational resilience testing, business continuity planning in settlement environments, or leading strategy on major market infrastructure transitions Familiarity with workflow automation, exception management systems, and emerging technologies in back-office operations What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Flexible work/life balance options Job Skills Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto #J-18808-Ljbffr