Director, Capacity, Access and Flow at Ontario Health — NeverHard

Director, Capacity, Access & Flow – East Region Reporting to the Vice President, Capacity, Access & Flow, the Director will lead regional strategies that improve patient access, strengthen system capacity, and support better flow across hospital and community care in the East Region of Ontario. Key Responsibilities Develop, implement, and evaluate regional capacity, access and flow strategies that improve system performance and patient experience. Use provincial and regional data to identify trends, barriers, gaps and opportunities, and translate insights into practical action plans. Build strong partnerships with hospitals, community providers, and internal teams to align initiatives and advance shared system priorities. Champion innovative programs, partnerships and improvement opportunities that increase clinical capacity and support better flow across the health system. Represent the East Region at key planning and coordination tables, helping shape priorities, best practices and resource decisions. Education & Experience Master’s degree in health administration, business administration or a related field. Clinical experience is required. Minimum eight years of experience leading, developing and supporting teams through projects, programs and/or direct people leadership in a complex clinical or healthcare environment. Key Skills & Competencies Conceptual and strategic thinking with flexible planning. Knowledge of local health issues, priorities and needs; awareness of broader health care policy trends. Proficiency in change and quality improvement methods and tools. Strong relationship‑building, negotiation and collaborative decision‑making skills. Advanced training in patient flow, health care improvement, project management and change management. Ability to manage multiple large‑scale initiatives simultaneously and meet aggressive timelines. Strong critical, analytical and problem‑solving abilities; excellent facilitation, training and presentation skills. French language skills are an asset. Benefits & Compensation Comprehensive health coverage from day one – fully paid medical, dental, and vision benefits. Flexible health care or wellness spending accounts and inclusive well‑being program. Defined‑benefit pension plan. Competitive vacation entitlement with three personal days and two float days annually. Ongoing learning and career development opportunities. Eligibility & Application Employment type: Permanent, Full‑Time. Salary band: 9. The role requires an in‑office work model at a designated, approved Ontario Health location. All applicants must be residents of Ontario. Ontario Health encourages applications from First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized groups; 2SLGBTQIA+ communities; trans and non‑binary individuals; and people living with disabilities. Ontario Health is an accessible employer and offers accommodation in all aspects of employment, including the recruitment process. If you require a disability‑related accommodation to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will respond within 48 hours. External application deadline: 28 July 2026. Equal Opportunity Employer Ontario Health is committed to fostering a diverse and inclusive workforce and is an equal opportunity employer. #J-18808-Ljbffr