Dir. adj. de succursale en formation at TD — NeverHard

Secteur D’activité Services bancaires personnels et commerciaux Lieu De Travail Woodbridge, Ontario, Canada Horaire 37.5 Détails De La Rémunération $69,700 - $98,400 CAD La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste. Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Job Description Can you inspire a team in building a positive customer and employee experience while ensuring effective delivery of complex credit and investment solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life events? As an Assistant Branch Manager Trainee , you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives. In This Role, You Would Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines Resolve operational and high‑risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies Mentor a team on advice‑giving strategies and delivering effective customer experience Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling Contribute to the Legendary Experience in the branch by sharing information, skills, and subject matter expertise with the team members while coordinating team activities effectively Work closely with TD partners to help customers meet their financial needs in the best suited manner Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD. Job Requirements Undergraduate degree and/or over 4 years of relevant experience Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course Extensive knowledge of team, process, and risk management along with advanced understanding of the business Proficiency in productivity tools and software tools including MS Office, and internet application. Strong communication skills to liaise with customers, employee and cross functional teams. A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information A dynamic leader with demonstrated experience working in a fast‑paced work environment through strong communication, planning and time management skills. Good communicator with go‑getter attitude Trainee Mobility This opportunity includes a mobility clause that requires a candidate to be mobile within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be determined by your progress in the training program and our ability to avail an appropriate opportunity. This may involve a transfer and geographic relocation to another TD location within your assigned region. It is our understanding that you are mobile to any location in this region. You are also aware that your geographic mobility is a condition of this employment. Notre programme de rémunération globale Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien‑être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien‑être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. #J-18808-Ljbffr