Dietary Aide at Chartwell — NeverHard

Description The Dietary Aide is responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members. The responsibilities of the role include but are not limited to: Prepares food for serving to residents; Ensures resident satisfaction with meal service; Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager; Performs the set-up, serving and tear down services at booked catering events; Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence. The ideal candidates will possess: Previous food services experience in a retirement residence, long term care residence or other hospitality environment; Completion of secondary school education or equivalent; Food Safe Level 1 Certificate is preferred; Smart Serve Certificate is preferred; First Aid Certificate is preferred; Ability or read, write and follow written and verbal instructions in English; Demonstrated empathy and understanding of the needs of seniors; Effective interpersonal and conflict resolution skills; Ability to organize work and work under strict time constraints.