Desktop Support Analyst | Mac-Heavy Environment | Onsite (Mountain View) at Catapult Solutions Group — NeverHard
Desktop Support Analyst | Mac-Heavy Environment | Onsite (Mountain View) at Catapult Solutions Group in Mountain View, Stone County. Skills: Desktop Support, Hardware Troubleshooting, Mac OS, ServiceNow, Windows OS. Apply on NeverHard.
Company
Catapult Solutions Group
Location
Mountain View, Stone County
Type
contract
Required skills:
Desktop Support
Hardware Troubleshooting
Mac OS
ServiceNow
Windows OS
software troubleshooting
Job Description Location: Mountain View, CA (5 days onsite) Type: Contract Overview Hands-on Desktop Support role in a fast-paced corporate IT environment. Mac-heavy environment, but still supporting both Mac and Windows systems. Strong focus on desk-side troubleshooting, ticket resolution, and day-to-day employee support. Key Responsibilities Troubleshoot hardware, software, and connectivity issues Manage ticket queue (ServiceNow) Provide desk-side support (devices, peripherals, setups) Suppor…