Data Centre Infrastructure Services Engineer at iQ-SOLUTIONS — NeverHard

Duties: Support and maintenance of Data Center infrastructure and environment; Backend hardware support and maintenance; Installation, administration and support of storage systems (NetApp, Dell EMC, HP 3PAR, EVA, MSA); Installation and support of server infrastructure (HP Blade, Cisco UCS, HP ProLiant, converged systems); Administration of backup systems and tape libraries; Windows Server administration and recovery procedures; Monitoring of infrastructure, reporting and inventory control; Incident, request, asset, configuration and capacity management via ITSM; Hardware installation, replacement and decommissioning through Change Management; Data Center operations support, including power, cooling and facilities coordination; Support of SAP, CCTV, ACS and enterprise systems infrastructure; Participation in disaster recovery and business continuity activities; Remote sites support and infrastructure maintenance; Supervision of engineers and team activity planning; Documentation development and maintenance for ITSM processes and policies. Education: Bachelor’s degree or higher in Engineering, Information Technology or related field. Knowledge: Networking fundamentals: TCP/IP, file transfer and secure file transfer protocols, Internet Information Server systems/software administration: server roles installation and configuration, security levels and permissions, installation of third-party software, backup systems; Back-end Infrastructure Systems (Servers, Tape Libraries, Virtual Infrastructure components, etc.) and Services (Microsoft: AD, DNS, DHCP, Clustering, Print & File, Messaging; ESX, etc.); Storage Infrastructure technologies (SAN, NAS using block storage, FC, NFS, ISCSI, etc.) Working with multi-vendor monitoring and management tools/protocols such as iLO, CIMC, IPMI, SNMP; Technological processes of Data Center – air cooling (air conditioning equipment), power supply (Uninterrupted Power Supply, Power Distribution Units, Emergency Generator Units), fire safety (Fire Suppression Systems); IT service delivery & support processes based on international standards, best practices and frameworks (ISO 270001/2, COBIT, ITIL, ISO 9001 etc.); Managing Data Center Infrastructure Monitoring software; Uptime Institute Data Center Certification and TIA and ASHRAE Standards; Experience: 5+ year experience in: Supporting Backend hardware equipment (HPE, DELL, VCE, EMC, Cisco, NetApp etc.); Budgeting, compilation of work plans, equipment upgrades, project surveys, control of the technical staff, repair and maintenance works with Data Centers Infrastructure; Monitoring of Data Center - temperature indicators; Certification: Preferred to have: Certified Data Center Professional(CDCP); Preferred to have: Accredited Operations Specialist (AOS) Preferred to have: ITIL Foundation; Preferred to have: Microsoft Certified Associate.