Customer Service Representative- Work From Home at Zonda Home — NeverHard

Location, Remote (Anywhere in Canada) Job Type, Full-Time / Part-Time Schedule, Flexible About Zonda Home Zonda Home works with housing data, market research, and digital tools used by builders, developers, and real estate professionals. The company supports clients by providing reliable information and services that help them make better business decisions. About the Role We are looking for friendly and reliable Customer Service Representatives to support client communication. In this role, you will respond to customer questions, provide basic support, and help ensure a smooth experience for clients. This is an entry level position. No experience is required. Training will be provided. The role is best suited for someone who communicates clearly, stays patient, and can handle simple customer requests. This is a remote position, so you will work from home and stay connected with the team through online tools. Key Responsibilities Respond to customer inquiries through chat, email, or phone Provide accurate information about services and data Assist customers with basic issues or questions Escalate complex issues to the appropriate team Maintain records of customer interactions Ensure a positive and professional customer experience Requirements Basic computer skills, typing, email, internet use Good communication skills Friendly and professional attitude Ability to stay calm and patient Ability to follow instructions Ability to work independently Reliable internet connection No experience required, training provided What We Offer Remote work anywhere in Canada Flexible working hours Paid training Competitive pay Supportive team environment Opportunity to grow into customer support or management roles Employee Benefits (Canada) Paid vacation and sick days Health and dental coverage, based on eligibility Canada Pension Plan, CPP contributions Employment Insurance, EI coverage Work life balance support Remote work allowance, where applicable