Customer Service Representative at TELUS Digital — NeverHard

Start your career in a role where communication and people skills make a real impact. We’re looking for a Customer Service Representative to assist customers, answer questions, and ensure a smooth and positive experience with every interaction. What You’ll Be Doing: Assist customers with general inquiries via phone, email, or chat Provide clear and helpful information about services and processes Handle basic concerns and direct more complex issues when needed Maintain accurate records of customer interactions Follow up to ensure questions are resolved Support daily customer service operations What We’re Looking For: Strong communication and listening skills Friendly and professional attitude Comfortable using basic computer systems Good organization and attention to detail Ability to stay calm and helpful in different situations Why Join Us: Supportive and welcoming team environment Clear guidance and structured responsibilities Opportunity to develop valuable customer service skills Compensation: Competitive pay based on role responsibilities