Customer Service Representative - EAG Laboratories at Eurofins USA Material Sciences — NeverHard
Customer Service Representative - EAG Laboratories at Eurofins USA Material Sciences in Sunnyvale, Santa Clara County. Skills: Communication, Customer Service, Data Entry, Phone Etiquette. Apply on NeverHard.
Company
Eurofins USA Material Sciences
Location
Sunnyvale, Santa Clara County
Type
full_time
Required skills:
Communication
Customer Service
Data Entry
Phone Etiquette
Job Description
We're looking for an enthusiastic
Receptionist/Customer Service Representative
to greet visitors, answer incoming calls and provide support for internal/external customers. In addition, the Receptionist/CSR will partner with members of the Customer Service and Operations teams.
Responsibilities:
Greet clients, vendors and visitors; answer multiple phone lines and direct incoming calls.
Manage incoming/outgoing couriers; process return samples to customers in a timely manner.
Enter samples into the CRM (Customer Relationship Management) system.
Provide additional support to the Customer Service team.
Schedule: Mon - Fri, 8am-5:30pm
*Local candidates are encouraged to apply.*