Customer Service Representative at CatchCorner — NeverHard

Job DescriptionJob Description A Customer Service Representative (CSR) serves as the primary connection between an organization and its customers, handling inquiries, resolving problems, and ensuring a positive client experience. As a team member within the customer service department, the CSR contributes to maintaining customer satisfaction and reinforces the company’s reputation for excellent service. Responsibilities Respond promptly to customer inquiries via phone, email, or chat Resolve product or service issues efficiently and courteously Maintain accurate customer records and document interactions Collaborate with other departments to address customer concerns Provide information about products, services, and policies Follow up to ensure customer satisfaction and issue resolution Required Qualifications 2+ years of experience in customer service Preferred Qualifications High school diploma or equivalent \nCompany Description CatchCorner by Sports Illustrated is a sports booking app and website that lets you find and rent local sports facilities, fields, and court Company DescriptionCatchCorner by Sports Illustrated is a sports booking app and website that lets you find and rent local sports facilities, fields, and court