Customer Service Representative - Calgary at Indigo Park Canada — NeverHard
Customer Service Representative - Calgary at Indigo Park Canada in Calgary, Calgary region. Skills: Communication, Computer Literacy, Customer Service, English, French. Apply on NeverHard.
Company
Indigo Park Canada
Location
Calgary, Calgary region
Type
full_time
Required skills:
Communication
Computer Literacy
Customer Service
English
French
Problem-solving
Teamwork
Job DescriptionJob Description
Customer Service Representative (Full-Time)
Location:
Suncor Energy Centre Calgary, AB
Pay Rate:
$18 /hour
Job Description
As the Customer Service Representative, you will be the first point of contact for arriving customers. You would be assisting in supporting our efforts to consistently surpass our customers and clients’ expectations by providing a superior customer service experience.
Responsibilities
Greet, welcome and assist customers with any questions or inquiries
Process customer transactions using a variety of payment methods in a quick and accurate manner
Inform and advise customers and clients on our products and services
Support customers with their use and navigation of the parking facilities and equipment
Ensure that all defective ticket outputs are validated before allowing the customer to exit the premises
Keep customer service booth tidy and organized throughout shift in order to deliver an efficient customer experience
Other duties as assigned by manager
Qualifications
Minimum 2 to 3 years of customer service experience is required
Ability to clearly and accurately communicate both written and verbally
Beginner to intermediate computer knowledge
Ability to work efficiently under pressure in a fast-paced environment
Ability to work well alone an as within a team-oriented environment
Assets
Bilingualism (English and French) is a strong asset.
Results-oriented individual with a concern for accuracy and customer relations.
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