Customer Service Representative at Align Technology — NeverHard

Align Technology is seeking a friendly and reliable Customer Service Representative to join our team This entry-level role is ideal for someone who enjoys helping others and is comfortable working both from home and in the office Key Duties: Respond to customer inquiries by phone, email, or chat Provide clear and helpful information about products and services Resolve basic customer concerns in a polite and professional manner Update customer records and notes in the system Escalate more complex issues to the appropriate team Support general administrative tasks as needed Requirements: High school diploma or equivalent Strong communication skills in English Basic computer skills and ability to learn new systems Positive attitude and customer-focused approach Ability to work independently and as part of a team