Customer Service, Order Specialist Bilingual at Manpower — NeverHard

Our client, a leading organization in the chemical distribution and manufacturing industry, is seeking a Customer Service, Order Specialist Bilingual to join their team. As a Customer Service, Order Specialist Bilingual, you will be part of the Customer Support department supporting the customer service team. The ideal candidate will have excellent communication skills, attention to detail, and a collaborative spirit, which will align successfully in the organization. Job Title: Customer Service Specialist – Order Processing & Client Support Location: Lachine, QC Hybride: 4 day at the office, 1 day home Starting temporary possibility of permanence after 6 months Pay Range: $30/hour Shift:09h00 to 17h00 What's the Job? Respond to customer inquiries via phone, email, and other communication channels Process orders, returns, and exchanges accurately and efficiently Verify all shipping, billing, pricing, and purchasing order information Update customer files with quoted pricing, new items, address changes, and delivery instructions Resolve customer complaints in a professional and timely manner What's Needed? High school diploma or equivalent; post-secondary education is an asset 2–3 years of customer service experience preferred Proficiency with Microsoft Office and CRM systems Fluency in English and French Strong problem-solving, multitasking, and communication skills What's in it for me? Competitive hourly pay rate of $30/hour Hybrid work schedule: 4 days at the office, 1 day remote Temporary contract with strong potential for permanent placement after 6 months Opportunity to work in a dynamic and supportive environment Develop your skills within a reputable organization in the chemical industry If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.