Customer Service Attendant/Dockhand - YVC - Full Time at Snowbird Aviation Services — NeverHard

Job DescriptionJob Description ✈️ Customer Service Attendant / Dockhand ???? Location: La Ronge, SK ???? Type: Full-Time Term (May to September) About the Role Based in La Ronge, this is your opportunity to work in a dynamic and fascinating industry with a company known for exceeding customer expectations, striving for operational excellence, and fostering a strong employee culture. ???? Why You'll Love This Role Be Part of Aviation Operations Gain hands-on experience working directly with aircraft, passengers in a fast-paced environment. Customer-Focused Work Play a key role in delivering exceptional service and creating a positive travel experience. Variety in Your Day From dock operations to ground support, no two days are the same. Team-Oriented Culture Work alongside a supportive team committed to safety, efficiency, and excellence. ????️ Key Responsibilities Check in passengers and safely handle cargo and freight in accordance with company policies and industry regulations Provide exceptional customer service to all passengers and clients Load, unload, clean, and marshal aircraft as required Receive float aircraft on docks and secure them properly Assist passengers with boarding, deplaning, and baggage handling Communicate effectively with customers, team members, and other departments Operate ground support equipment safely and efficiently Support fuel handling, delivery, storage, and general airport operations Contribute to problem-solving and overall operational success ???? Qualifications & Requirements Strong customer service and interpersonal skills Ability to communicate effectively across teams and with customers Computer skills are considered an asset Self-motivated with the ability to meet deadlines Strong teamwork and leadership abilities Conflict resolution skills with a positive and professional approach Excellent organizational skills Physically fit and able to perform demanding tasks Valid driver's license is an asset ⏰ Work Conditions & Schedule Flexible availability required (mornings, days, evenings, weekends) Occasional overtime and on-call shifts may be required This is a safety-sensitive position; successful candidates must pass pre-employment alcohol and drug testing ???? We're going places - and we want you to join us. Apply today! Rise Air/Snowbird Aviation Services is committed to employment equity, diversity and inclusion and we welcome Indigenous people with all levels of education and experience to help build a more inclusive and representative airline. We work towards creating a respectful environment to explore, learn and communicate and our programs are directly influenced by our organizational values of safety, service, integrity, sustainability and passion. We actively recruit individuals who add their diverse voices and contributions that define the success of our company. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. If you have a disability or medical necessity, please notify us and we will work together on your accommodation request. Preference is given to qualified Indigenous applicants who apply for positions with Rise Air. ???? Land & Cultural Acknowledgement We respectfully acknowledge that we are situated on the territories of Indigenous peoples who have occupied these lands for thousands of years, including the First Nations of Treaty 6 (Saskatoon, Prince Albert, La Ronge), Treaty 8 (Black Lake, Fond du Lac, Stony Rapids, Uranium City), and Treaty 10 (Lac la Ronge, Hatchet Lake, Wollaston Lake, Buffalo Narrows), as well as other on-Treaty First Nations and Metis. We recognize that we benefit from the lands. We are dedicated to ensuring that the spirit of reconciliation is honoured and respected and together we are inspiring Indigenization at the heart of Rise Air.