Customer Service Associate - Part-Time at Bishop's Cellar — NeverHard

Raise Your Glass to a New Opportunity! Bishop’s Cellar has been providing world class wines to Nova Scotians since 2003. As a Customer Service Sales Associate you will work at our award winning, boutique shop. You will provide exceptional product knowledge and excel at working in a high paced environment, while providing extraordinary customer service. Here's a Few Reasons Why We Love Where We Work Competitive Hourly Rate Monthly Transit Allowance Employee Discount Service Awards & Social Staff Events What Your Day Will Look Like As a Customer Service Sales Associate , you are uniquely placed to represent the company you work for. You will be the first person a customer meets or chats with online, you will help them choose the best product for their needs, answer inquiries, and you will be responsible for providing a smooth transaction both in-store and online. Hours: Part-time hours. Flexibility to work a variety of shifts including days, evenings, weekends, and holidays. Hours may change based on the seasonality of the business. Work Location: Bishop's Cellar Retail Store - 1477 Lower Water Street, Halifax, Nova Scotia. What You'll Be Responsible For Must be able to work in a fast-paced environment Provides exceptional customer service from the moment the customer walks in the door until after the customer has left Drives sales through engagement of customers, suggestive selling, and sharing product knowledge Assist in receiving, preparing, and processing online curbside pick-up orders Responding to customer questions in person and online - in a timely manner, while following standardized procedures Deal with challenging situations and conflict resolution in a professional manner Restock shelves, ensuring merchandise is neat/fully stocked, while maintaining the store’s cleanliness Process customer purchases accurately and in a timely manner Balances cash/credit transactions at the end of shift What Will Help You Succeed You don’t require all the listed qualifications to add incredible value to our team. If you feel energized thinking about what you could accomplish at Bishop's Cellar, we would love to hear from you. Previous retail, service, or sales experience is considered an asset. Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding customer service Ability to complete detail-oriented tasks in accordance with instructions Desire to build customer relationships Ability to multitask, adapt, and thrive in challenging/changing situations. Effective written and oral communication skills Willingness to accept and apply constructive criticism Positive attitude, punctuality, and solid work ethic Ability to self-motivate and thrive in a team environment Must be able to stand for long periods of time Able to lift and carry boxes of merchandise weighing up to 40 lbs. Thirst for knowledge and a passion for wine + food Previous wine, beer, and spirits education (an asset, not a requirement) Must be 19 years or older . Position requires Criminal Records Check Completion. People are at the Heart of Everything We Do Bishop's Cellar is committed to attracting and retaining a diverse team, who values your experiences, perspectives, and unique identity. We are committed to creating and maintaining an environment that is inclusive, equitable, and welcoming. Thank you for your interest in Bishop's Cellar. Those chosen for an interview will be contacted.