Customer Service and Event Coordinator at S3pace Co-working Space — NeverHard

Job DescriptionJob Description We are seeking a bilingual Associate to join our team and support the daily operations of our coworking and event space. This role is a mix of customer service and sales support, ideal for someone who is detail-oriented, tech-savvy, and enjoys creating a positive experience for clients and members. Assist walk-in clients and guests with space tours, service explanations, and membership information Follow up with prospective leads via phone, email, and other messaging platforms to convert inquiries into bookings Respond promptly and professionally to member questions, concerns, or booking issues across multiple channels Support event preparation and communication with clients, ensuring all access and usage policies are followed Help curate and adapt marketing content specifically for Chinese/English social media platforms to engage and grow our community Perform regular checks on meeting and event rooms for readiness, cleanliness, and tech setup (HDMI, microphones, adapters, etc.) Assist in maintaining a professional, organized, and welcoming coworking environment Requirements: Fluency in Mandarin and English (written and spoken) Strong communication and organizational skills Tech-comfortable: able to manage booking platforms, access systems, and basic troubleshooting Friendly, reliable, and able to work independently with attention to detail Prior experience in hospitality, coworking, or customer service is a plus \nCompany Description https://s3pace.ca/about-us/ Company Descriptionhttps://s3pace.ca/about-us/