Customer service agent at Price Group — NeverHard

Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting Retail/wholesale establishment/distribution centre Tasks Answer written and oral inquiries Co-ordinate special publicity events and promotions Gather, research and prepare communications material Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties Receive and log complaints Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients' inquiries and provide information Consult with clients after sale to provide ongoing support Security and safety Criminal record check Transportation/travel information Public transportation is available Work conditions and physical capabilities Attention to detail Fast-paced environment Bending, crouching, kneeling Repetitive tasks Employment terms options Morning Day Work Term: Temporary Work Language: English Hours: 30 to 40 hours per week