Credit Analyst at Jack Link's Protein Snacks — NeverHard

Job Description Ensure that all funds owed Jack Link’s Protein Snacks by assigned customers are collected and accounted for properly and accurately according to company procedures. Complete administrative duties, including customer account maintenance and phone coverage as assigned. DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position shall consist of, but not be limited to, the following: Monitor a portfolio of accounts, conducting daily calls to various past due customers, including the collection of funds owed, in a B2B environment Reconciliation of payment deductions; process payments, credits and refunds Research account variances and provide resolution to billing and misapplied payment issues Validation of promotional activities Process reclamation requests Update SAP with payment status Prepare weekly reports on account status for the Manager, Credit and Accounts Receivables Monitor customer order activities, accounts receivable and payment history on a daily basis to identify risk and ensure adherence to credit terms Escalate key issues to Credit Manager, Sales and Leadership of potential credit risks in portfolio to determine next plan of action Record retention to support audit controls Collaborates and problem solves with key members of the organization’s Finance and Sales teams Provide support to internal and external customers Maintains confidentiality and uses utmost discretion with matters including but not limited to personal and or financial information in the duties of the position Performs other duties and responsibilities as necessary