Creative Lead (Remote) | (E-commerce / DTC) | Canada at HireHawk — NeverHard

Job DescriptionJob Description Employment Type: Full-Time Contractor Workplace: Remote At HireHawk, we believe in building strong, long-term partnerships with our clients by delivering exceptional service and results. We work with global companies and top-tier talent, helping them scale through high-quality recruiting and operational excellence. You’ll act as the creative owner of the brand: translating the founder’s vision into work that is consistent, high quality, and performance-aware across packaging, digital assets, and marketing materials. This is a builder role, not a “receive tasks and execute” role—you’ll set direction, create structure, and lead a team while staying hands-on when it matters. You’ll also bring a strong production mindset: understanding what’s feasible, how to prep files correctly, and how to get ideas across the finish line without quality slipping. Responsibilities: Own and evolve the brand’s creative direction across packaging, web, email, and paid social so it stays consistent and unmistakably “on brand” Translate founder vision into clear briefs, concepts, and execution plans that a creative team can deliver against Lead, coach, and quality-check designers and render artists, ensuring high standards and reliable output Build and maintain a design system (templates, guidelines, asset libraries) that improves speed without diluting brand quality Drive performance creative that’s made to test and win on TikTok and Meta, partnering with growth to learn and iterate quickly Own the packaging production workflow end-to-end: print specs, file setup, proofing, revisions, and vendor handoff Create structure where it doesn’t exist yet (intake process, prioritization, review cadences, naming/version control) so creative production scales smoothly Collaborate cross-functionally with marketing, product, and growth to align launches, messaging, and visual storytelling Step in hands-on for high-impact work when needed (art direction, layout, final polish, launch-critical deliverables) Manage external partners selectively (printers, photographers, freelancers) while keeping quality, timelines, and brand standards tight Requirements Must-Have: Proven experience owning creative direction for e-commerce/DTC brands, from concept through execution Hands-on experience creating Amazon listing images, A+ / Premium A+ content, and overall high-end beauty/personal care creative execution Strong background in digital marketing, branding, and multi-channel creative execution (paid social, site, email, product/launch assets) Experience leading and directing other creatives (designers, render artists, or similar), including feedback and quality control Hands-on understanding of production: packaging files, print specs, file formats, and real-world production constraints Experience with performance-driven creative for TikTok and/or Meta (you know how to build for testing, iteration, and learning) Comfort operating with ambiguity and building structure, priorities, and process (high ownership, not task-by-task dependency) Strong communication and collaboration skills across marketing, product, and growth in a remote environment Nice-to-Have: Prior creative direction experience in dermatology, skincare, beauty, or closely related categories Experience developing TikTok-native creative approaches (UGC concepts, creator briefs, hook/scroll-stopping frameworks) Familiarity managing or collaborating with 3D/render workflows and teams Experience building internal creative capability after relying on agencies (process, standards, hiring/bench building) Benefits Access to a $200K+ perk marketplace with discounts on 150+ global services. Option to withdraw up to 50% of approved earnings before payday.