Coveo Search Consultant/SME / Toronto, ON (Hybrid) - FTE at Acestack — NeverHard

Role - Coveo Search Consultant/SME Location - Toronto, ON (Hybrid) Experience - 10+ years Type - Full Time Permanent Must Have Technical/Functional Skills Strong experience in Coveo Search platform (Cloud / Headless / Relevance tuning) Hands-on with REST APIs, JSON, and web integration (React/Angular) Experience with search analytics, indexing, pipelines Knowledge of enterprise search / knowledge management systems Preferred Experience in Insurance / Financial Services (Canada Life context) Exposure to CRM/CMS platforms (Salesforce, Sitecore, ServiceNow, etc.) Cloud platforms (Azure/AWS) and DevOps pipelines Understanding of AI-driven search / relevance models Roles & Responsibilities Primary Role: Functional + product expertise Map business requirements to Coveo capabilities Configure: o Query pipelines (synonyms, boosting) o Search APIs o Relevancy tuning Advise best practices and optimization Solution Design & Implementation Design and implement Coveo-powered search solutions (indexing, relevance tuning, pipelines) Configure connectors for enterprise data sources (CMS, CRM, APIs) Search Optimization & Relevance Optimize search relevance, ranking, and personalization Analyze search analytics and improve query performance Integration & Architecture Integrate Coveo with web apps, portals, and backend systems Support APIs, microservices, and middleware integrations Support & Continuous Improvement Provide L2/L3 support, troubleshoot search/indexing issues Drive performance tuning and system enhancements Stakeholder Collaboration Work with business teams to translate search requirements into solutions Support digital transformation and self-service initiatives Generic Managerial Skills, If any Team Management Key Words to search in Resume Coveo Search (Cloud / Headless / Relevance Tuning) Search Relevance / Ranking Optimization Integration (APIs / CMS / CRM) Search Analytics (Query, Usage Insights) Indexing & Pipelines (Content Ingestion)