Counter Team Member at Squamish Canyon — NeverHard

Squamish Canyon Location: Squamish, BC As we head into our first full summer, we are currently hiring Counter Team Members who thrive in fast-paced environments, take pride in great service, and bring positive energy to both guests and teammates. Why work in a standard coffee shop when you can work every day in the wonderful forest beside the Mamquam River, which changes every day! About the Role As a Counter Service team member, you’ll be responsible for preparing drinks, serving food, maintaining a clean workspace, and delivering warm, professional hospitality. This is a guest-facing role with shared duties between barista service, order taking, food prep support, and general front-of-house operations. Key ResponsibilitiesGuest Experience Greet all guests with enthusiasm, professionalism, and a genuine desire to help. Take orders accurately and efficiently, offering clear communication and helpful suggestions. Provide product knowledge (coffee, food items, allergen info) and support dietary accommodations. Keep counters, self-serve areas, and seating zones clean and welcoming. Barista & Beverage Duties Prepare high-quality coffee and espresso drinks using café equipment (training provided). Ensure drink consistency, speed of service, and presentation. Restock syrups, milks, and supplies as needed throughout the shift. Counter & Café Operations Assist with food and pastry handling, heating, and presentation. Operate the POS system for sales, returns, and daily cash handling. Follow all food safety and sanitation protocols. Help with opening and closing tasks, including cleaning, stocking, and waste management. Qualifications Prior experience in customer service, food service, or barista work is an asset—but not required. Outgoing and friendly with strong communication skills. Able to multitask and stay composed under pressure. Reliable, punctual, and team-oriented. Must be able to stand for extended periods and lift up to 40 lbs safely. Asset Qualifications (Nice to Have) FOODSAFE Level 1 and/or Serving It Right certification. Familiarity with espresso machines or point-of-sale systems. First Aid (OFA Level 1). Fluency in a second language. Work Conditions Flexible availability including weekends, holidays, and morning/afternoon shifts. Indoor café environment with occasional outdoor crossover (e.g., events, lineups). High guest volume during peak hours; must be comfortable moving quickly. Join Us If you’re passionate about good coffee, good people, and good energy, and our forests above us, we want you on the team. Help us shape the guest experience at Squamish Canyon. One cup, one smile, one moment at a time.