COO Marketing at Futuretek — NeverHard

Job DescriptionJob Description COO, Marketing Full-time, On-site Reports to: CEO About the Role: Our client needs a Chief Operating Officer for its high-growth marketing subsidiary. They are a global gaming and digital entertainment company, and its marketing division delivers a full suite of performance marketing services to internal brands and external clients across the US, LATAM, and Europe. This is a senior leadership role for a decisive, performance-focused executive who owns both operational and commercial outcomes across internal brands and external client portfolio. They sell marketing services to clients worldwide, and are looking for a leader who can drive this business: set direction, build the operational engine, win new business, & be accountable for the division’s growth, profitability, and results. Key Responsibilities: • Own and drive the division’s day-to-day operations and commercial outcomes: revenue, profitability, and client growth • Lead and coordinate the full-service portfolio: Media Buying, Organic Growth (SEO, ASO & AI Search), Affiliate Marketing, Social Media Marketing, Brand & Creative Strategy, CRO & Revenue Optimization, Influencer Marketing, and Reputation Management-into a cohesive, high-performing operation • Own new business and client growth driving pipeline, pitching, and expanding the external client portfolio • Manage relationships across the full ecosystem: clients, strategic partners, and contractors, ensuring alignment, quality, and delivery • Scale service delivery across global markets—the US, LATAM, and Europe—accounting for regional nuance, regulation, and client needs • Set clear targets, deadlines, and accountability across all teams, and challenge underperformance directly • Drive AI and automation across campaign management, reporting, content production, and operational workflows to build a durable competitive edge • Own marketing and commercial performance, turning data into decisive action and reallocating resources toward the strongest-performing services, channels, and clients • Deliver against core iGaming KPIs—ROAS, CPA, CAC, FTD, player LTV, conversion, and retention • Raise the standard of strategy, creative output, campaign execution, and client delivery • Lead senior client and partner relationships and present clear, confident recommendations at the executive level Qualifications • Proven experience running and scaling a performance or digital marketing agency, with full P&L accountability • Demonstrated ownership of commercial outcomes—revenue, profitability, and client growth • Track record of winning new business and expanding client portfolios • 10 + years in operations, growth, or marketing leadership, including senior executive roles • Experience managing global client delivery across multiple regions (US, LATAM, Europe preferred) • Proven experience leading multidisciplinary teams and managing contractors and external partners • Broad expertise across the division’s service lines—media buying, organic growth, affiliate, social, creative and brand, CRO, influencer, and reputation management • Experience implementing AI, automation, and data-driven processes at scale • Strong leadership, analytical, presentation, and decision-making skills • iGaming, online casino, sportsbook, social gaming, or digital entertainment experience