Consultant, Change and Release Management at Canadian Imperial Bank of Commerce — NeverHard
Consultant, Change and Release Management at Canadian Imperial Bank of Commerce in Toronto, Ontario. Skills: Change Management, Problem-solving, Release Management, Root Cause Analysis, Stakeholder Management. Apply on NeverHard.
Company
Canadian Imperial Bank of Commerce
Location
Toronto, Ontario
Type
full_time
Required skills:
Change Management
Problem-solving
Release Management
Root Cause Analysis
Stakeholder Management
What you’ll be doing
As a Consultant, Change and Release Management on the AESP Team, you will be accountable for end-to-end implementation from UAT through Production. You will secure approvals, coordinate stakeholders, confirm readiness, lead deployment events, and ensure post‑implementation testing and handoffs are completed in alignment with CIBC standards and the SPT/enterprise implementation process.
Responsibilities
Planning and Governance – Own end‑to‑end implementation responsibilities from UAT to Prod, ensure all operational instructions are followed, confirm approvals, and manage shakedown testing handoff.
Execution and Incident Management – Lead deployment execution, engage support and vendor teams before, during, and after the change, drive issue escalation and resolution, and initiate fallback/rollback as needed.
Communication and Reporting – Communicate deployment status and outcomes to senior management, project managers, delivery teams, EIM/ECM, and stakeholders throughout the change lifecycle.
Qualifications
5–8 years of experience leading end‑to‑end deployments across UAT and Production environments.
Strong knowledge of enterprise change management, implementation planning, and governance.
Expertise in stakeholder management, cross‑team coordination, and vendor engagement.
Proficiency with change records and documentation practices (ECM/EIM artifacts, EPSP instructions).
Strong analytical and problem‑solving skills, including root cause analysis and corrective action planning.
Excellent verbal and written communication skills; adept at executive status and incident communications.
Client‑first mindset, goal‑oriented, motivated by accomplishing objectives and delivering high quality results.
Pursuit of learning and growth, curiosity, authenticity, and respect for diverse perspectives.
Bachelor’s degree or equivalent in Computer Science or a technical discipline.
Certified professional status.
Benefits
CIBC offers a competitive salary, incentive pay, comprehensive banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, vacation and wellbeing support, and MomentMakers, a points‑based recognition program. Purpose Day, a paid day off for personal growth and development, supports your ambition.
EEO Statement
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.
Location and Employment Details
Location: Toronto – 81 Bay, 22nd Floor
Employment Type: Regular
Weekly Hours: 37.5
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