Community Relations Sales Manager - Retirement at MedMatch Recruitment — NeverHard

Job DescriptionJob Description Community Relations Manager Collingwood, ON | Full-Time Are you a relationship builder who thrives on connecting with people and making a real impact? This is an exciting opportunity to join a vibrant retirement community in Collingwood where lifestyle, care, and community come together. We are seeking a Community Relations Manager who brings energy, warmth, and a consultative approach to supporting seniors and their families through an important life transition. This role is ideal for someone who loves people, understands sales, and knows how to build trust quickly. The Role As the Community Relations Manager, you will lead the full journey from first inquiry to move-in. You will be the face of the community, creating exceptional first impressions, delivering engaging tours, and building lasting relationships with residents, families, and referral partners. Key Responsibilities Manage and convert inquiries into move-ins through a relationship-driven sales approach Conduct personalized tours that showcase the lifestyle and value of the community Build strong partnerships with healthcare providers, local organizations, and referral sources Develop outreach strategies to increase community awareness and occupancy Maintain consistent and thoughtful follow-up with prospects and families Track leads and manage your pipeline through CRM systems Collaborate with the leadership team to support occupancy and community goals Participate in events, networking opportunities, and community initiatives What You Bring Experience in sales, business development, or community relations, ideally within retirement, healthcare, or hospitality A genuine passion for working with seniors and their families Strong communication skills with the ability to build trust and credibility quickly A consultative, relationship-focused sales style Highly organized with the ability to manage multiple priorities Comfort working in a target-driven environment Experience using CRM tools and Microsoft Office Why Join Be part of a welcoming, resident-focused community where your work truly matters Join a supportive and collaborative team Competitive compensation with performance-based incentives Opportunity to grow within the seniors living sector Work in one of Ontario’s most desirable lifestyle communities If you are looking for a role where you can combine sales, relationship-building, and purpose, this could be a great fit.