Commercial Data & Market Intelligence Specialist at Международный Аэропорт Алматы, АО — NeverHard

Founded in 1935, Almaty International Airport is the largest air gateway in Kazakhstan and, since 2020, has been part of TAV Airports , a member of the Groupe ADP – the world’s leading airport management platform operating in 29 countries . Our mission – connecting CIS countries to the world through a seamless, world-class travel experience. Our vision – by 2030, to become Asia’s most desired gateway with the largest number of destinations in Central Asia, delivering innovative travel and cargo experience, and driving sustainable growth for local communities. Our values – Safety & Responsibility, Customer & People Centricity, Innovation & Agility, Collaboration & Transparency, Excellence & Passion. We are committed to operational excellence, customer satisfaction, and continuous innovation, while upholding the highest standards of safety, sustainability, and service quality. Key Responsibilities: Collect, clean, consolidate and analyses commercial, financial, passenger traffic and operational data Prepare regular performance reports, management presentations and interactive dashboards Develop and monitor Commercial Affairs KPIs, including revenue per passenger, revenue per square metre, occupancy, sales penetration, budget versus actual, revenue-share performance and concessionaire performance Identify trends, variances, risks and opportunities, and convert findings into actionable recommendations Support budgeting, revenue forecasting, scenario analysis and commercial business cases Conduct market research and benchmark airport prices, products and services against city averages and comparable airports, particularly for Food & Beverage and Retail Analyse the commercial strategies, concepts and best practices of leading international airports Monitor global developments in airport Retail, F&B, Advertising, Real Estate, Lounges, VIP Services and other non-aeronautical activities Identify gaps in the Airport’s commercial offering and propose innovative concepts, services and revenue-generating opportunities Prepare a periodic Commercial Aviation Insights Newsletter highlighting relevant market trends, innovations and potential applications for the Airport Coordinate with internal departments and commercial partners to ensure accurate, consistent and timely reporting Qualifications Requirements: Bachelor’s degree in Business Analytics, Economics, Finance, Statistics, Data Science, Business Administration, Industrial Engineering or a related field Preferably 2–4 years of experience in data analysis, business intelligence, commercial analysis or market research Advanced Excel skills (VLOOKUP, Pivot Tables, financial modeling, total cost of ownership / TCO calculations) and Power BI skills CIPS (Chartered Institute of Procurement & Supply) or CPSM (Certified Professional in Supply Management) is plus Experience with Power Query, SQL would be an advantage Strong understanding of KPIs, forecasting, variance analysis, data visualization and market benchmarking Experience in airports, aviation, retail, F&B, real estate, hospitality or concession management would be an advantage Professional proficiency in English; Russian and/or Kazakh would be an advantage What do we offer? Employment in accordance with the Labor Code of the Republic of Kazakhstan Office location - Almaty International Airport working hours from 8:00 until 17:00 Annual paid leave of 24 calendar days (1 paid day-off for birthday after 1 year of employment) Annual bonuses on performance results, annual salary indexation Voluntary Medical Insurance (after probation period) Corporate meals Shuttle bus Trainings, e-Learning Academy ALA ensures equal opportunities for every applicant, excluding any form of discrimination based on: race, color, gender, religion, language, marital status, sexual orientation, political opinion, ethnicity, health, disability, family obligations, trade union activity, or age. Join our team today and become a vital part of our global airport family, comprising dedicated professionals who work together to ensure a future of seamless travel experiences!