Case and Shelter Manager at Makivik Corporation — NeverHard

Job DescriptionJob DescriptionSalary: Makivvik, the trusted political organization with a rich history of representing the Inuit of Nunavik since 1978. Through Makivvik and our subsidiaries, Makivvik has created opportunities for Nunavik Beneficiaries and those who live in Nunavik, today more than 500 Nunavimmiut are employed within the Makivvik network in our offices and subsidiaries. Makivvik Corporation is supporting the development of a new trauma-informed, culturally safe, Inuit-specific shelter for women and children fleeing domestic violence. Located in central Montreal, the shelter aims to address critical gaps faced by Inuit individuals in accessing safe and stable housing during times of crisis. The shelter will provide wraparound services with a strong focus on safety, healing, and reconnection to culture and community. As part of this initiative, a new non-profit organization may be established to oversee the shelter and future urban-based services. Please note that employees of the shelter may become a part of this newly created entity under Makivvik. Responsibilities Oversee intake processes, including risk assessments and safety planning Provide clinical supervision and guidance to frontline staff Lead case conferencing for complex and high-risk situations Ensure Individual Support Plans (ISPs) are comprehensive, culturally responsive, and regularly reviewed Support child-focused assessments and coordinate with youth protection services as required Act as Deputy to the Shelter Director and assume leadership responsibilities in their absence Support staff scheduling and day-to-day operational coordination in a 24/7 environment Liaise with external partners, including hospitals, youth protection, law enforcement, courts, and community organizations Support reintegration and transition planning for women and children Collaborate closely with Cultural Liaison staff to align clinical and cultural supports Oversee case documentation and data collection processes Contribute to reporting requirements, including funder reports and outcome tracking Identify service gaps and support continuous quality improvement initiatives Assist in the implementation of organizational strategic priorities Be available to travel, as requested. Perform other related duties within the scope of the position or as requested by supervisor. Qualifications Bachelors or masters degree in social work (or equivalent combination of relevant education, training, and experience) 46 years of professional experience in social services or a related field Strong clinical assessment and crisis intervention skills Experience supporting individuals impacted by gender-based violence, with a trauma-informed approach Background working in womens shelters, crisis centers, child protection, or GBV-focused services Demonstrated leadership experience, including team supervision, scheduling, and operational coordination Proven ability to manage complex cases involving women and children Expertise in risk assessment and safety planning, particularly in high-risk domestic violence situations Familiarity with youth protection systems, family courts, and the criminal justice system Knowledge of Indigenous cultural safety principles; experience working with Inuit communities is strongly preferred General to moderate knowledge of Traditional Inuit knowledge Strong documentation, reporting, and case management skills Ability to work effectively in a 24/7 operational environment and respond to crises as needed Commitment to culturally grounded practice and collaboration with Cultural Liaison staff and Elders Proficiency in Inuktitut is considered a strong asset Security clearance is required.