Business Analyst – Senior at Innosystech Inc — NeverHard

Job Title: Business Analyst - Senior Location: Toronto, Ontario Work Model: Hybrid Submission Deadline: 2026-06-23, 12:00 p.m. Description / Responsibilities / Skills Must Have 7+ years of Business Analysis experience, with at least 3 years in senior BA roles supporting large-scale digital or identity-related programs. Proven experience creating detailed, testable user stories and acceptance criteria for complex workflows, system integrations, and identity/access management solutions. Proven experience developing and managing detailed data requirements for complex system integrations and IAM solutions Demonstrated ability to independently analyze, clarify, decompose, and document high complexity functional requirements. Description Project Description The Agency is undertaking a large-scale transformation to modernize the provincial provider identity, authentication, and access (IAA) ecosystem. This work is essential to enabling secure, interoperable digital health services and ensuring consistent provider experiences across the Agency system. A key component of the IAA modernization program is the development of a comprehensive, and unambiguous requirements baseline for the future solution. This includes the refinement and completion of detailed requirements in the form of outcome-based Acceptance Criteria, spanning workflow-processes (e.g., Onboard Healthcare Organization) and foundational processes (e.g., Assign Unique Organization Identifier), with each process linked to associated user stories. Deliverables Agile Requirements and Acceptance Criteria: Deliver complete, testable, unambiguous, validated requirements specification for assigned functions, processes, workflows, or user stories. Requirements Gap Analysis: Analyze, identify and document missing requirements detail. Data Requirements: Provide detailed data definitions mapped to unified data dictionary. Requirements Artifacts: Document business rules, workflow logic, and traceability mappings. Backlog Refinement Support: Coordinate with Product Owner to manage backlog. Stakeholder Engagement: Facilitate requirements clarification with stakeholders. QA Support Materials: Ensure test plans and cases aligned to requirements. Reporting & Documentation: Participate in Agile Sprint activities and provide regular reporting. Leadership & Vendor Materials: Prepare materials for governance and vendor discussions. Responsibilities Requirements & User Story Analysis Decompose workflows, data requirements, triggers, decision points, and exceptions needed for the new IAA solution. Identify and resolve inconsistencies across stories in different capability areas. Carry out research to plug any knowledge gaps pertaining to IAM in general, including, but not limited to, digital identity, authentication and authorization. Acceptance Criteria Development Define precise, actionable acceptance criteria using BDD/Gherkin, scenario-based, or rule-based formats. Ensure alignment to business rules, solution architecture, privacy/security requirements, and integration expectations. Cross-functional Collaboration Work across teams to ensure alignment on requirements, dependencies, and decision points. Facilitate quick turnaround decisions for requirement gaps or ambiguities. Standards, Compliance, and Quality Ensure adherence to OH documentation standards and BA methodology. Maintain traceability between acceptance criteria, business requirements, and solution design. Support for Agile Delivery Participate in sprint ceremonies and backlog refinement. Ensure user stories and acceptance criteria meet Definition of Ready (DoR) Skills Experience and Skill Set Requirements Desired Skills Knowledge of digital identity frameworks such as OIDC, OAuth 2.0, SAML, or NIST 800 63. Experience working in health information management, provider data, or digital health ecosystems. Familiarity with public-sector governance, privacy, and cybersecurity considerations. Proficiency with tools including Azure DevOps, Confluence, Miro/Lucid, Visio, and Excel. Experience working with solution integrators and large vendor teams. Demonstrated experience analyzing high-volume processes and user stories Able to produce clear, structured, unambiguous acceptance criteria suitable for architects, testers, and integrators.