Business Analyst /Product Manager - Retail SCM, Order Management & Replenishment at Astra North Infoteck Inc. — NeverHard

Role Descriptions: Product Vision & Roadmap Define and articulate the product vision and roadmap for OMS and replenishment solutions aligned with the company’s supply chain strategy Develop a deep understanding of current replenishment and order management processes to identify and prioritize improvement opportunities Work closely with stakeholders to gather and refine requirements, ensuring alignment with business goals Define and maintain a clear product backlog with user stories and acceptance criteria reflecting customer and business needs Stakeholder Engagement & Requirements Gathering Facilitate discovery workshops and capture end-to-end user scenarios, including edge cases and exceptions Translate business needs into actionable product requirements and specifications for development teams Serve as the voice of the customer and business throughout the development process, balancing priorities and trade-offs Product Delivery & Agile Leadership Lead cross-functional agile teams through product discovery, development, and delivery to ensure incremental value delivery Participate in sprint planning, backlog refinement, and agile ceremonies Collaborate with QA and development teams to validate solutions and ensure high-quality releases System Implementation & Integration Oversee deployment and optimization of OMS solutions to enhance inventory allocation, order fulfillment, and replenishment workflows Partner with technical teams to integrate OMS with ERP and inventory management systems Ensure end-to-end process clarity using tools such as Confluence and draw.io Testing, Quality Assurance & Change Management Develop testing strategies and acceptance criteria, especially for replenishment accuracy and order processing Support pilot launches, gather feedback, and drive continuous improvements Support change management initiatives for smooth adoption across business units Essential Skills: 4–10 years of experience in product management or senior business analyst roles transitioning into product roles Strong exposure to Order Management Systems (OMS) and replenishment processes Proven experience in OMS implementations in retail or distribution environments Familiarity with Agile methodologies and tools like JIRA and Confluence Strong understanding of supply chain operations, inventory allocation, and order lifecycle management Excellent communication and stakeholder management skills Desirable Skills: Same as essential skills (OMS, replenishment, Agile, supply chain, JIRA, Confluence exposure, stakeholder management) Keyword: ~Business Analyst / Product Manager – Order Management & Replenishment~ Skills: Business Analysis in Retail Retail: Supply Chain Management Agile Specialization Experience Required: 6–8 Years