Branch Operations Specialist at TEKsystems — NeverHard

Contractor - Branch Operations Specialist Location: Bensalem, Pennsylvania (Float Role) Pay: $23/hr Work Environment High-volume, fast-paced branch setting with a strong focus on teller-line operations and member-facing interactions requiring adaptability, accuracy, and professionalism in a structured, schedule-driven environment. Schedule Schedule-driven role requiring reliable attendance and flexibility to support branch needs with potential varying shifts based on operational demand. Compensation and Benefits Pay Rate: $23/hr Duration: Contract If eligible, benefits may include: - Medical, Dental, Vision - Critical Illness, Accident, and Hospital coverage - 401(k) Retirement Plan (Pre tax and Roth post tax contributions available) - Voluntary Life & AD&D (employee + dependents) - Short term and long term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program (EAP) - Time Off / Leave (PTO, Vacation or Sick Leave) About the Role Provide exceptional member service in a high-volume branch environment with a strong focus on teller-line operations including processing financial transactions, resolving account inquiries, and delivering an outstanding member experience while identifying opportunities to recommend relevant products and services. Key Responsibilities - Respond to in-person member inquiries and requests promptly within a structured environment - Perform teller-line transactions including deposits, withdrawals, loan payments, and credit-related transactions - Handle functions across savings, checking, consumer loans, credit cards, and fraud-related concerns - Verify member identity and review accounts for alerts, discrepancies, or irregular activity - Identify and respond to potential fraud or suspicious activity patterns - Utilize multiple systems efficiently to ensure accurate transaction processing and service delivery - Recommend additional products and services based on member needs - Maintain compliance with policies, procedures, and regulatory requirements - Support positive member interactions and overall branch operations - Perform other duties as assigned Required Skills & Experience - Reliable attendance and adherence to established schedule - Proficiency with computers and ability to navigate multiple systems simultaneously - Ability to multitask in a fast-paced, customer-facing environment - Strong organization, planning, and time management skills - Effective verbal and written communication skills - Strong active listening and problem-solving abilities - Ability to handle sensitive situations with professionalism and tact - Demonstrated initiative and sound decision-making skills - Ability to work independently and collaboratively in a team environment - Composure under pressure and adaptability to changing priorities - Basic math skills for accurate financial transactions - Strong interpersonal skills to build rapport with members - Openness to feedback and continuous improvement Top Skills - Must Haves: - Cash handling experience in a fast-paced environment - Customer service experience - Attention to detail and accuracy - Ability to manage multiple systems and tasks simultaneously - Strong communication and interpersonal skills Nice to Have Skills: - Experience working in a banking or financial institution - Prior teller or branch operations experience - Knowledge of financial products and services - Fraud detection or risk awareness experience Job Type & Location This is a Contract position based out of Bensalem, PA. Pay and Benefits The pay range for this position is $23.28 - $23.28/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Bensalem,PA. Application Deadline This position is anticipated to close on Jun 16, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.