BMC Helix Support Engineer at Appex Innovation — NeverHard
BMC Helix Support Engineer at Appex Innovation in Schiller Park, Cook County. Skills: BMC, IT Service Management. Apply on NeverHard.
Company
Appex Innovation
Location
Schiller Park, Cook County
Type
full_time
Required skills:
BMC
IT Service Management
Job Description We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and advanced administrative/engineering support. They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting: Diagnose and resolve complex customer-report…