*Bilingual Senior Account Manager, Commercial Insurance (OTT, ON) at Recrute Action — NeverHard

Bilingual Senior Account Manager, Commercial Insurance Build meaningful client relationships in a fast-paced insurance environment where your expertise and communication skills make a real impact. This permanent full-time opportunity offers competitive compensation, benefits effective from the first day, flexibility to work from home and the office, quarterly travel to Québec, and the chance to grow within a collaborative organization located in Toronto’s financial district. What is in it for you: • Annual salary of 70K-85K based on experience. • Additional earning potential through cross-selling commissions, referrals to other departments, an annual discretionary bonus of up to 12%, and a variable bonus based on team practice performance. • Permanent full-time position. • Standard schedule from 9:00 am to 5:00 pm. • 40 hours per week with a one-hour unpaid lunch break. • Hybrid role with approximately 90% remote work and 10% in-office attendance for team meetings and events. • Quarterly travel to Québec required as part of the role. • 3 weeks of vacation upon hiring. • 6 personal/sick days and 2 bereavement days. • Additional paid time off including 1 holiday bonus day, 1 birthday bonus day, 2 religious days, 1 volunteer day, and 1 study and exam day. • Benefits coverage through Greenshield and MyHSA, including 80% dental coverage, 100% prescription coverage, and a health and wellness spending account. • RRSP matching program through Wealthsimple with up to a 1% employer match after 1 year of service. • Equipment provided includes up to 2 monitors, laptop, keyboard, mouse, headset, webcam, and docking station. Responsibilities: • Provide a consultative client experience to support clients in making informed decisions regarding their professional insurance needs. • Build and maintain client relationships by understanding their unique requirements and identifying opportunities to upsell or cross-sell insurance products. • Refer clients to internal teams including Personal Insurance, Commercial Enterprise, and Life and Benefits, when appropriate. • Manage a high volume of renewals by coordinating with internal and external stakeholders, including insurance companies, account executives, assistant account managers, and marketing teams. • Collaborate with an Assistant Account Manager on policy administration tasks, including applications, renewals, endorsement changes, cancellations, re-marketing activities, and claims application initiation. • Maintain accurate client records and interactions within the Broker Management System and other company portals. • Support clients through multiple communication channels in a fast-paced environment. • Act as a liaison between clients and insurance companies regarding underwriting concerns and provide underwriting guidance. • Support financial operations by assisting with invoicing, payment collection, and account reconciliation activities. What you will need to succeed: • RIBO license required (Registered Insurance Brokers of Ontario certification). • Bilingual in English and French to support clients, stakeholders, and business activities in both languages, including quarterly travel to Québec. • 5-7 years of experience in Account Management, Sales, Underwriting, or related roles within an insurance brokerage or insurance company. • Exposure to Underwriting, Commercial Insurance, including Professional Liability Insurance and Commercial General Liability Insurance, or Group Insurance is considered a strong asset. • Strong organizational, time-management, and prioritization skills with the ability to manage multiple demands effectively. • Client-centric mindset with a collaborative and team-oriented approach. • Positive, articulate, engaging, empathetic, and approachable communication style. Why Recruit Action? Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.