Bilingual Field Claims Investigator at Phoenix Loss control — NeverHard

Job DescriptionJob Description Job Type: Contract Workplace Type: Hybrid (50% remote, 50% fieldwork) Compensation: $30 CAD/hrplus$.72 CAD/km COMPANY OVERVIEW Phoenix Loss Control (PLC) is aUS-based business servicesproviderin the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-partydamageto their infrastructure, such asunderground fiber optic or gas lines. PLC currently employs over 140people, servicing some of the largest cableandtelecomsoperators(e.g., Comcast,Spectrum,AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. POSITION SUMMARY Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damagerecovery. Forour field investigators, each day and every investigationisdifferent. We need inquisitive, self-driven individualswhoare comfortable rolling up their sleeves and working in a constantly changing, dynamic environment.Bilingual in French and English required for business communications. Duties Conduct on-site fieldinvestigations Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costingestimates Develop andmaintaincomprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility servicelines Remain prepared and willing to respond to damage calls withina timelymanner Complete damage investigations within7 daysand then work with and support our claims managers to complete the investigation and begin the recoveryprocess Respond to damages same day if received during business hours (if not, first response following day) Accurately record all time, mileage, and other associated specific items Requirements