Bilingual Business Development Coordinator (Telemarketer) at Embark Student — NeverHard
Bilingual Business Development Coordinator (Telemarketer) at Embark Student in Canada. Skills: Adaptability, CRM, Communication, Customer Service, Empathy. Apply on NeverHard.
Company
Embark Student
Location
Canada
Type
full_time
Required skills:
Adaptability
CRM
Communication
Customer Service
Empathy
English
French
Interpersonal Skills
Persuasion
Problem-solving
Looking for a challenging and rewarding hourly opportunity? If you're ambitious, self‑motivated, have excellent communication skills, and your goal is to book quality firm appointments, we would love to hear from you.
We currently have two existing vacancies we are looking to fill.
Embark is currently seeking a highly motivated individual who is bilingual (ideally in English and French) to join our team with the primary goal of booking quality firm appointments. As a successful candidate, you will be responsible for making outbound calls to potential customers and booking appointments for internal Sales Representatives.
You will be responsible for making outbound calls to existing and potential Embark clients using a company‑provided script. You will need to identify potential clients and tailor your approach to meet their needs and preferences in both languages. Additionally, you will be required to introduce the company and explain its services to the potential client, qualify them to ensure they are a good fit for the services offered, and schedule appointments based on their availability and the availability of the sales team.
The successful candidate should be able to handle rejection and remain motivated and positive in the face of challenging situations. Additionally, the candidate should have excellent communication skills, both verbal and written, and be able to work independently.
Key Responsibilities
Make outbound calls to customers and potential clients using a script provided by the company
Identify potential clients and tailor your approach to meet their needs and preferences.
Handle objections and rejections effectively, professionally, and positively
Introduce the company, explain its services to the potential client positively, and be enthusiastic about saving for post-secondary
Qualify the potential client to ensure they are a good fit for the services offered by the company
Schedule appointments with qualified potential clients based on their availability and the availability of the sales team
Confirm appointments with potential clients and provide them with any necessary information about the company or the appointment
Maintain accurate records of all client interactions and appointments scheduled using the company's CRM and other tools
Meet daily or weekly appointment booking targets set by the company
Skills, Knowledge and Expertise
We value each employee for their unique perspectives and experiences. If you are someone who has qualifications similar to what we are looking for and is aligned with the culture and values at Embark, please consider applying!
Proven experience as a telemarketer or similar sales/customer service role
Excellent communication skills, with a persuasive and confident manner
Ability to work well under pressure and meet daily or weekly appointment booking targets
Experience using CRM platforms and other sales tools
Strong interpersonal skills
High energy and confidence
Someone who listens to diverse perspectives with an empathetic attitude.
A lifelong learner who is performance driven.
Someone who recognizes our customers as our most important stakeholders.