Banquet Server at H2 Canmore Lodging — NeverHard

Job DescriptionJob DescriptionSalary: $17/hr + Gratuities Objective: To contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for banquet operations. Duties and Responsibilities: Set up, service and clean up banquet events Provide customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit, and debit card transactions in accordance with Hotel Policies. Adheres to quality and industry standards when completingtasks. Follows all grooming and uniformguidelines. Acts as an Ambassador to the hotel including greeting guests, making them feel welcome, and handling basic inquiries. Ensure health and safety practices and WCB regulations are followed. Demonstrates a customer service attitude with internal/externalcontacts. Stock supplies, fold napkins, roll cutlery and clean facilities asrequired. Other tasks as required, including the restaurant if needed Education & Qualifications: Strong preference for one year of banquet experience. Must be able to work within a team and with minimal supervision. Resourceful and creative with the ability to work well under pressure and in changing situations. Team player, flexible and energetic. Demonstrated excellence in guest satisfaction. Excellent verbal communication skills Pro Serve Mandatory Benefits: Health care benefits (after 3 months of employment) Discounted staff meals Gym, Pool, Hot tub access Company events during the summer Discount card for Shops of Canmore On-site parking