Automotive Service Coordinator - DJs Garage, Banff at Discover Banff Tours — NeverHard

Automotive Service Coordinator Full-Time | Banff, Alberta Looking for more than just another job? DJs Garage is hiring an Automotive Service Coordinator to join our local Banff team. This is a front-of-house role focused on customer service, scheduling, coordination, and helping keep day-to-day shop operations running smoothly. We’re not a high-pressure dealership environment. We’re a locally operated shop that values teamwork, organization, and providing honest service to both local customers and commercial fleet partners. You’ll work closely with our Operations Manager, operations team, and a small group of experienced technicians in a collaborative and supportive environment. Our shop team includes two journeyman technicians and two apprentices, and this role is designed to be part of the team — not manage a large staff or operate independently. This position is ideal for someone who enjoys working with people, staying organized in a fast-paced setting, and being part of a close-knit local team. Automotive experience is helpful, but not required — we’re happy to train someone with strong customer service, logistics, administrative, hospitality, or coordination experience who has the right attitude and willingness to learn. Why Work With Us? $25–$27/hour based on experience Full-time, year-round employment Monday to Friday daytime schedule Fully equipped indoor shop environment designed for year-round work in the Rockies Supportive local team culture Regular support and communication with the Operations Manager and operations team Opportunity to grow into the role Limited staff accommodation may be available for the right candidate Work and live in the heart of the Canadian Rockies Benefits & Perks Extended health, dental & life insurance RRSP contribution matching Paid medical and personal days Health spending account Uniforms provided Employee pricing on automotive parts and services Access to shop space for personal vehicle projects Discounts on local tours and activities Company events and team outings The Rockies as your backyard — including opportunities to experience our tours firsthand What You’ll Do Welcome customers and provide exceptional service Coordinate vehicle appointments and shop scheduling Prepare estimates, invoices, and repair orders Communicate maintenance and repair recommendations clearly Coordinate parts ordering and supplier communication Process payments and maintain accurate records Help coordinate maintenance scheduling for the Discover Banff Tours fleet Support day-to-day front office and operational flow What We’re Looking For Strong communication and customer service skills Organized and comfortable multitasking Positive, team-oriented attitude Comfortable learning software and scheduling systems Ability to work independently while working closely with a team Strong problem-solving and organizational skills Automotive experience is an asset, but not required Experience in hospitality, tourism, logistics, administration, retail, or service coordination is also highly valued Team Environment Our shop team includes experienced journeyman technicians, apprentices, and operations staff who work closely together every day. This is a collaborative support role — not a large corporate management position — and you’ll have regular communication, guidance, and support from the Operations Manager and broader team. About DJs Garage DJs Garage is a locally operated automotive shop serving Banff residents, visitors, and commercial fleets. We pride ourselves on honest work, strong relationships, and maintaining a positive team environment in one of the most beautiful places in Canada. If you’re looking for a stable career opportunity with a great local team, strong benefits, and mountain lifestyle advantages, we’d love to hear from you. Apply today.