Attendee Care Producer at EL Productions Ltd. — NeverHard

Job DescriptionJob DescriptionSalary: The salary range is between 75-90k and will depend on experience and skills. Are you Ready to Produce Greatness? Event Manager / Producer (Internal title is Attendee Care Producer) At E.L. Productions Ltd. (ELP), we have partnered with major Canadian Brands to produce greatness for over 30 years. Canadas premier event producers, we work with industry leaders and innovators to imagine, develop, and deliver exceptional experiences both virtual, live and beyond. We build experiences that make connections, shift thinking and inspire action. We are currently looking for an Event Manager / Producer to join our expanding team. Does this sound like you? A natural host, I love to make every attendee feel seen, supported, and celebrated. With care and precision, I turn chaos into calm, organizing people, logistics, and timelines into seamless, impactful event experiences. Thinking three steps ahead, I anticipate guest needs and solve problems before they even arise. I thrive in fast-paced environments and can balance the big picture with meticulous attention to detail, whether its flight grids, hotel blocks, signage placement, or surprise-and-delight moments. About The Role Reporting to a Program Manager, the Event Manager/Producer cares for the details, for the people in the room, and for the experience they take away. The Event Manager/ Producer brings this to life by thoughtfully planning and executing programs that reflect our values, elevate our brand, and Produce Greatness. From the first invitation to the final goodbye, this role ensures that every touchpoint is intentional, inclusive, and infused with exceptional quality, creating experiences that leave a lasting impression. As our Event Manager, you will: Plan and execute all operational aspects of events, including venue coordination, hotel and travel logistics, F&B, registration, staffing, and documentation. Oversee attendee communications across all stages of the program, from invitation and travel planning to onsite support and follow-up. Design logistics strategies that prioritize accessibility, inclusivity, and cultural sensitivity for diverse attendee groups. Manage vendor relationships, negotiate contracts, track budgets, and ensure compliance with health, safety, legal, and international travel requirements. Collaborate with internal teams to integrate creative theming, engagement moments, and event tech solutions that elevate the guest experience. Lead onsite execution with calm professionalism and care, ensuring every detail is accounted for and every guest feels supported. Are you the one we are looking for? The ideal candidate for this role will have: Skills/Strengths Strong project management skills with the ability to lead complex logistics and competing priorities Excellent communicator and natural collaborator, with a client-first mindset, with industry knowledge and experience of standard practices. Proactive problem-solver with a calm, solutions-oriented approach onsite and off, with the ability to prioritize both big picture and detailed tasks. Deep understanding of attendee flow and design, space planning, inventory management, air, rail and ground transportation, and signage/wayfinding planning. Confident managing budgets, negotiating with vendors, and ensuring operational compliance and fiscal responsibility. Experience with managing venues, food & beverage, registration, hotel and accommodations for groups of all sizes Education/Experience 5-10 years of experience managing large-scale, complex corporate events, conferences, and incentive travel Demonstrated experience in attendee logistics, conference services, hospitality, and customer service Post-secondary diploma or degree in Event Planning, Hospitality & Tourism, Production, or a related discipline Experience working in a fast-paced, client-focused, and service-driven environment CMP certification or equivalent is an asset What is it like to work at ELP? Our Core Values Our companys success stems from our unwavering commitment to the core values shared by every member of our incredibly talented team. To be successful in our organization, you will fostertrust, grow yourknowledge, bethoughtfulin your actions and words,and communicate with clarity in a funand rewarding position. Visionary We think bigger about how to produce greatness from strategy and process to production and innovation. We believe experiences ignite brands and people. Relatable We are real people working to do extraordinary things. Our friendly, relatable, empathetic, and inspiring people build the relationships that help everyone succeed. Imaginative We break barriers, expand ideas, and use innovative brainstorming tactics to create original approaches and experiences designed to move audiences and resonate with them at an emotional level. Meticulous We execute what we imagine, bringing every detail to life. If you are ready to Produce Greatness within an expert team that makes the entire production process easy, impactful, and seamless, we encourage you to apply today! Because together, we deepen connections, shift thinking, and inspire action. Additional details: There is 1 full-time position currently available. Generative AI is used to help confirm that applicants meet minimum requirements through screening questions; all qualified resumes are reviewed by a Human Resources professional.