Assistant Store Manager - West Vancouver at Le Creuset — NeverHard

Assistant Store Manager – West Vancouver Location: VANCOUVER, CANADA Employment Type: FULL TIME, ONSITE At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation – shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story. Role Summary We are looking for an Assistant Store Manager for our new Signature Boutique in West Vancouver. Your primary role will be to support the Store Manager in the daily operations of the store, including recruitment, training, development of staff, and ensuring that overall sales targets are met. Responsibilities Support the Store Manager in supervising the sales team, ensuring adherence to customer service standards, and guiding employees in their daily tasks. Advise and assist customers in-store, provide a personalized shopping experience, contribute to customer loyalty, and manage cash register transactions (sales, exchanges, returns, gift cards). Monitor KPIs and sales performance on a daily basis, and prepare daily sales reports. Oversee store operations: receive merchandise, restock, manage inventory control, follow up on emails, coordinate training, and maintain store cleanliness to ensure a welcoming environment. Take ownership of new collections and product lines, ensure the team is confident with product messaging, and continuously improve selling techniques and product knowledge. Ensure store opening and closing procedures: activate the POS system, prepare the sales floor, and set up product displays and tables. Support the Store Manager with employee scheduling and approval of work schedules. Participate in semi-annual inventory counts. Contribute during peak periods (holiday season, special events) and annual commercial operations. Qualifications Minimum high school diploma or equivalent. At least 2 years of training and experience supporting store management or in a similar retail position. Knowledge of sales techniques and understanding of retail performance indicators (KPIs). Familiarity with cash handling procedures and store opening/closing processes. Ability to learn quickly. Ability to lift and move heavy items weighing up to 50 lbs (approximately 23 kg). Availability to work a flexible schedule, including evenings, weekends, and holidays. Strong organizational skills, attention to detail, and ability to work independently. Benefits Generous employee discount. Sick and personal days. Ready to stir things up? Apply now and help us create exceptional experiences, one customer at a time. We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential. #J-18808-Ljbffr