Assistant Manager at Tim hortons — NeverHard

Job DescriptionJob Description JOB DESCRIPTION Hiring experienced, hardworking and fully flexible Assistant Manager. ***Must have at least QSR Supervisor experience - only qualified candidates will be considered*** * Position Description* We are seeking a highly motivated Assistant Manager to lead the day-to-day operations of our Tim Hortons location The successful candidate will have knowledge of the quick service industry and be driven to run a successful operation and achieve Tim Hortons brand standards. Responsibilities: • Managing the day-to-day operations of the restaurant • Managing labour costs through effective scheduling and floor management • Ensuring product launches and promotions are executed with perfection • Resolving Guest issues and working with the team to deliver excellent Customer Service. • Recruitment & Retention and training new Team Members • Following up with Restaurant Manager, Operations Managers, and/or Restaurant Owner on a continuous basis regarding profitability, Tim Hortons metrics and audit performance. Qualification: • Must have flexible availability including mornings, evenings and weekends • Must have 1+ years of QSR Supervisor Experience • Must have minimum 1 year experience at Tim Hortons • Has experience leading and supervising teams • Demonstrate a passion for guest service and creating exception guest experiences • Has strong operational experience • Has excellent communication skills • Have a passion for coaching and mentoring • Have a drive to improve, problem solve and reach goals • Strong problem-solving, organization and time management skills • Excellent knowledge of Tim Horton’s products and procedures • Action and results orientated • Strong interpersonal skills (motivating, delegation, conflict management, respect for others, listening) • Excellent communication skills (written, verbal, composure) • Possess valid Driver’s License and car insurance. Must have this vehicle available to you at all times. • Responsibilities, Essential Functions & Tasks: Customer Service: • Ensures that proper staffing levels are maintained • Provides ongoing performance feedback, uses discussion planners when necessary, and conducts regular performance reviews • Sets goals and objectives • Is knowledgeable of relevant employment legislation and ensures that all laws are being followed • Supervises and manages performance of Storefront Employees, Production Employees, and Shift Supervisors to ensure all job duties and behaviors are aligned with store policies and applies progressive discipline where needed • Must be available to respond to operational issues on command. On call Job Type: Full-time REQUIREMENTS ABOUT THE COMPANY Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you. By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.