Assistant Manager - Aera at Aera — NeverHard

Job Description Joining Aera means becoming part of an extraordinary team dedicated to delivering exceptional hospitality and unforgettable guest experiences. As an Assistant Manager, you will play an integral role in the day-to-day operations of one of Toronto’s most exciting dining destinations. Working closely with both Front of House and Back of House teams, you will help build and develop high-performing teams, uphold our standards and operating procedures, and contribute to creating the warm, welcoming, and truly memorable experiences that set Aera apart. The Day to Day: Oversee daily operations, including staffing, service execution, security, and venue management. Communicate the restaurant’s vision with enthusiasm and lead by example in all aspects of hospitality. Foster and maintain a best-in-class beverage program and possess a strong understanding of all food and beverage offerings within the restaurant. Assist with inventory management, including beverages and supplies, while supporting profitability and cost controls. Collaborate with the leadership team to curate exciting activations, events, and guest experiences that elevate the Aera brand. Embody the O&B Values every day and inspire the team with a positive vision for the future. Consistently uphold and execute O&B’s standards of technical service and attention to detail. Build and maintain strong relationships with guests, team members, and senior leadership, inspiring the team to deliver exceptional hospitality. Demonstrate high personal integrity and sound business ethics while acting as an ambassador for the restaurant and the O&B brand. Apply strong problem-solving and conflict-resolution skills while coaching and empowering others to do the same. Stay informed on industry trends, Toronto’s dining scene, and evolving guest preferences to ensure experiences remain fresh, relevant, and memorable. Support the training, development, and performance of team members, helping to cultivate a culture of accountability, growth, and excellence. Thrive in a fast-paced environment and lead with professionalism, energy, and a genuine passion for hospitality.