Apple Mac Desktop Support L2 Engineer at Sky Systems, Inc. — NeverHard
Apple Mac Desktop Support L2 Engineer at Sky Systems, Inc. in North Cambridge, Middlesex County. Skills: Break Fix Support, Desktop Support, Incident Resolution, Mobile Device Management, Service Requests. Apply on NeverHard.
Company
Sky Systems, Inc.
Location
North Cambridge, Middlesex County
Type
not_specified
Required skills:
Break Fix Support
Desktop Support
Incident Resolution
Mobile Device Management
Service Requests
macOS
Job Title : Apple macOS Desktop Support L2 Engineer The Apple macOS Desktop Support L2 Engineer will provide comprehensive end-user support for corporate Mac devices. The role focuses on incident resolution, service requests, break-fix support, and ensuring service delivery in line with defined SLAs. The engineer will also support mobile device management and enterprise desktop environments. Key Responsibilities Provide L2 deskside and remote support for macOS devices Troubleshoot macOS operati…