Air Freight Department Specialist at AZURITE Logistics — NeverHard

We are looking for an Air Freight Department Specialist to manage end-to-end air freight operations, including quotations, shipment coordination, documentation, customer communication, carrier management, invoicing, and resolution of operational issues to ensure seamless delivery of international shipments. Areas of responsibility Prepare and provide air freight quotations for international import and export shipments. Receive, process, and manage customer orders in accordance with company procedures and service standards. Arrange international air and multimodal transportation, including route planning and carrier/subcontractor selection. Coordinate shipment activities with customers, airlines, agents, carriers, customs authorities, and other stakeholders throughout the transportation process. Monitor and oversee shipments at all stages, ensuring timely pickup, transit, delivery, and compliance with agreed timelines. Track shipment status and provide customers with timely updates and progress reports. Prepare, review, and manage transportation, customs, insurance, and other related shipping documentation. Support the financial administration of shipments, including document verification, invoicing, and shipment closure. Resolve operational issues, shipment disruptions, exceptions, and claims in a timely and professional manner. What do we expect Minimum 2 years of experience in air freight operations, freight forwarding, airlines, GSA/GSSA organizations, or handling agents. Strong knowledge of the Kazakhstan air freight market and practical experience working with airlines, agents, airports, and other logistics service providers. Good understanding of international air cargo regulations and industry standards, including Incoterms and IATA Dangerous Goods Regulations (DGR). Solid knowledge of air freight pricing principles, chargeable weight calculations, and freight rate structures. Experience in organizing and coordinating international air freight and multimodal transportation services. Understanding of customs clearance procedures and international shipping processes. Proficiency in preparing and handling transportation and shipping documentation, including AWB, commercial invoices, packing lists, certificates, and related documents. Proficient in Microsoft Office applications; experience with TMS, 1C, or other logistics management systems is an advantage. Fluency in Russian and English, with the ability to conduct business correspondence and negotiations in both languages. Strong sense of responsibility, proactive approach, ability to manage multiple priorities, and effective communication skills when interacting with customers and business partners. What do we offer Work in an international and fast-growing Group Competitive compensation (base salary and discretionary bonus based on KPI and Group performance) Corporate training programs focused on professional development (hard skills) and leadership growth Premium voluntary medical insurance or flexible benefits package Additional paid vacation days based on tenure Fully covered sick leave and social leave Mobile phone expense coverage and a company phone if required Corporate taxi service for business purposes and exclusive discounts on partner services A friendly team, a positive work environment, and regular corporate events, including social projects initiated by the Company C onditions Comfortable office in the city center at 15 Republic Square, Almaty Work schedule 5/2: 09:00-18:00 or 08:00-17:00