Agricultural Service Technician - Advanced at Next Level Group — NeverHard

Job DescriptionJob Description Key Responsibility Areas Equipment Diagnostics, Repairs and Optimization · Perform all the duties of a Service Technician including: o removal, disassembly, and reconditioning of components o complex and difficult diagnostics and repairs on agricultural and turf equipment o may specialize on all types of equipment · Perform a mix of shop and/or road (in the field) work, as required; which, includes Precision Ag repairs · Perform any and all service tasks as assigned · May perform machine start ups · May perform machine optimizations · May assist or support in customer clinics · Assists other technicians with diagnostics · Maintain condition of vehicles, inventory, tools and equipment in good working order Administrative/Reporting/Goals · Works toward attaining and maintaining appropriate efficiency, productivity and labour performance for personal ratings as well as to assist with team/department goals · Maintains a minimum 80% or higher, labour performance rating, on a consistent basis · Must be at over 80% labour performance on a longer-term basis · Complete all reports and forms required in conjunction with work assignments · Manages workorder process from start to T complete · Account for all time and material used in performing assigned duties · Follow all safety rules and regulations in performing work assignments Organization / Department / Team Support · Maintain a clean work area and performs work in a neat and orderly fashion · Work to build and maintain constructive co-worker relations, and effective and productive team dynamics · Ensure all safety regulations and requirements are followed by self and others Personal Development · Participate in training programs required for the development of skills and knowledge · Participate in any specified training, as offered in the workplace · Maintain current knowledge of John Deere and competitive products · Maintain up-to-date and current product knowledge of related lines · Maintain required technical and behavioural skills Critical Capabilities · Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures · Ability to operate vehicles and equipment used for diagnostic purposes · Ability to lift at least 40 lbs. repeatedly; ability to lift between 40-75lbs as needed · Ability to work flexible hours, varying shifts, weekends and holidays, if necessary · Ability to self-manage · Having and maintaining a valid driver’s license required Desired Experience and Qualifications · Certified Journeyperson or equivalent · 4+ years of experience performing service repairs · Knowledge of engines, hydraulics, powertrains, air-conditioning, mechanical and electrical systems, used in the repair of agricultural and turf equipment; And as they apply to machines marketed by the dealership · Ability to read, write, and speak effectively with customers and/or other employees · High School Diploma or equivalent experience required · Forklift license preferred · Willingness to learn and work hard