Agency Customer Service Representative/Trainer (Grand Rapids) at Michigan Farm Bureau — NeverHard

Job Description Job Description Agency Customer Service Representative/Trainer (Grand Rapids) To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research …