Administrative Assistant at Packd Upfit Equipment — NeverHard

Job DescriptionJob Description At Packd, we believe work should be smarternot harder. Time, space, and efficiency are everything in the trades. That's why we design lightweight, high-performance upfitting solutions that help businesses get more out of every vehicle, every job, and every day. So, what does working smarter mean to you? More streamlined processes? Better organization? Less time spent chasing details and more time focusing on what matters? However you define it, Packd is built to help make it happenfor both our customers and our team. We manufacture modular aluminum shelving, storage systems, and accessories for commercial vans and trucks, supporting tradespeople and fleets across North America. Our solutions are designed to improve organization, increase efficiency, and simplify the workday in the field. Behind every great product is a great teamand that's where you come in. As an Administrative Assistant at Packd, you'll play a key role in keeping our operations running smoothly. From coordinating day-to-day activities to supporting internal team members and helping maintain organization across the business, you'll be an important part of how we deliver a smarter, more efficient experience to our customers. We're a growing company built on practical thinking, strong teamwork, and a commitment to doing things better. If you're organized, proactive, and take pride in supporting a fast-moving team, you'll feel right at home at Packd. Why Join Packd? Predictable MondayFriday work schedule Stable, long-term role with growth opportunity Supportive, team-oriented work environment Opportunity to become a key contributor to sales and operations Extended health and dental benefits The Role We're currently looking for a reliable, organized, and proactive Administrative Assistant to support our sales and operations team. This is a key role that helps keep sales orders, customer communication, and internal systems running smoothly. The ideal candidate is versatile, detail-oriented, quick to respond, and brings a positive, can-do attitude. You'll also help build and maintain standardized systems to ensure consistency and accuracy across the business. Responsibilities Administrative & Sales Support Support day-to-day administrative functions for sales and operations Assist with processing sales orders and maintaining accurate records Help coordinate customer communication and follow-ups Assist with recievables and payables Systems & Data Support Maintain and update internal systems, databases, and documentation Ensure data accuracy and consistency across platforms Market & Customer Research Assist in gathering and organizing market and customer insights Support internal reporting and decision-making Basic Business Development Support Assist with outreach to new potential customers, lead tracking, and general sales support tasks Qualifications Strong organizational skills and attention to detail Clear written and verbal communication skills Ability to work effectively in a fast-paced environment Comfortable learning new systems and processes quickly Experience with CRM systems and accounting software (QuickBooks preferred) Proficiency in Microsoft Office (Excel, Outlook, Word) Willingness to be flexible and adaptable as the role evolves Bonus / preferred experience: Experience in automotive, fleet, manufacturing, distribution, or sales support environments Hours of Work: 8:00 AM 4:30 PM Work Location: On-site (not remote)